B. Voc. in Customer Relationship Management

Course Title: B. Voc. in Customer Relationship Management

Semester: Second

S. No.

 

Paper Title

 

Paper Category

 

Credits

Total Credits

 

EoSE Duration

Theory

Practical

Self/ project/ Industry

T

P

S

1

Professional Conduct and OHS

 

2

2

 

4

 

 

 

2

Consumer Behaviour

 

2

2

 

4

 

 

 

3

CRM- Case Studies

 

2

2

 

4

 

 

 

4

E- Business

 

2

2

 

4

 

 

 

5

Training/ Internship/ Seminar/ Mini-Project

 

0

2

 

2